Organisations in the hospitality industry – such as hotels, spas and guest houses – are guaranteed a warm welcome at JTM Service.

We have over 35 years’ experience of providing services to customers like these and are increasingly supplying sector operators bringing laundry operations in-house, after relying on external organisations.

This makes sense, as it can mean huge cost savings over time, as well as providing more control over the quality of wash and finish of bed linen, for example.

We recommend, provide and install the latest high-performance commercial washing machines, tumble dryers and rotary ironers meeting hospitality businesses’ needs exactly. Our wide range of appliances, from light to heavy duty, comes from market-leading brands such as Miele, Girbau, Electrolux and Schulthess.

All our washing machines are approved under the Water Regulations Advisory Scheme, the easiest and most reliable way of demonstrating they comply with water supply rules.

Some potential switchers to in-house operation are dissuaded by the up-front cost of making this change, but they can avoid that issue with us, because we offer a range of negotiable alternatives to buying outright, whatever their budgets.  

Our unique Comfort Care offering, for example, provides appliances for just single, affordable, predictable monthly payments, so there are no nasty surprises.

Comfort Care also offers the option to buy at the end of an agreed payment term – typically, but not necessarily, three to five years.  

Our service is reinforced by our unrivalled tailored maintenance and repair packages, available whether you obtained your equipment from us or not.

These can include annual maintenance and rapid reaction breakdown visits – we have fast access to over 350,000 spare parts and an enviable 94.6 per cent first time fix rate.

Our service therefore ensures benefits vital to hospitality businesses, such as:

  • Maximised machine speed, output quality and energy efficiency
  • Minimised downtime and costs, both capital and running  
  • Compliance with all relevant law and regulation

We deliver all this using our unique partnership approach we call service without compromise.

So, if you’re in the hospitality sector and contact JTM Service, we’ll roll out the red carpet for you.

Professional laundry for the hospitality industry guide

Fast friendly support for laundry systems in the Hospitality sector

Got a question about sales & service for your laundry facility? Drop us a line and get an expert reply. In a hurry? Just call us free on: 0800 652 5692.

A much more productive laundry system for your Hotel, Restaurant or Spa

"Due to increased business levels, we required additional machines for our internal laundry. As we already had a good relationship with JTM, we asked Wendy to do a site visit to give us some options. This was organised and done very quickly, with sensible quotations provided. The JTM engineering staff conducted a subsequent site visit and a date was set to rearrange our whole set-up. The work was completed over two days and the additional machines are running perfectly. The other machines are no longer overworked and can be rotated. Staffing, from my perspective, is now more efficient and far more productive. The new layout works really well." - Brian van Oosten, General Manager, Wynyard Hall

JTM Leeds based commercial laundry rentals and servicing

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