Facilities Management Expertise

Facilities Management companies can be large or small, and they work across many sectors, such as Hospitals, Housing, Prisons and Care. We understand the challenges and demands of the sector, and we work in partnership to enable our Facilities Management customers to meet their client’s requirements.

At JTM Service we have 40 years’ experience helping Facilities Management companies in many ways, such as:

  • design and implementation of laundry rooms at sites such as prisons, care homes, hospitals and housing developments
  • supply and installation of commercial laundry equipment and dishwashers
  • repair and maintenance of their equipment
  • supporting them to meet their compliance requirements, for example with temperature validation for thermal disinfection


The demands on Facilities Management companies are challenging, with the requirement to keep their client’s equipment operational and performing effectively, and with SLAs to meet. We work in partnership with our customers to help them achieve this, whether it is in a hospital, care home, prison or housing scheme.

With our experienced, qualified, highly skilled in-house service team, we provide a fast response and high first-time fix rate for any call outs. We also provide many other services, including:

  • Planned Preventative Maintenance (PPM), often called the Annual Service
  • Annual Gas Safety Inspection
  • Duct Cleaning
  • Tailored ‘SmartCare’ Service and Maintenance Packages
  • Temperature Validation for Thermally Disinfecting Dishwashers and Laundry Equipment
  • Energy Efficiency Audits and Practical Advice
  • Infection Control Support


Whether the task is to supply new commercial laundry equipment or dishwashers, or replacement machines, we recommend, supply and install the right equipment for you. We work with leading brands such as Miele, Girbau, Primus, Smeg, Alliance and Speedqueen, and we provide the latest high performing, energy efficient, robust and compliant machines. We use our own in-house, experienced installation team to ensure the equipment is installed quickly and correctly.

As an Approved Miele partner, we can supply and install Miele Professional’s industry leading thermally disinfecting equipment. The MasterLine dishwashers, and Little Giant and Benchmark range of commercial washing machines and tumble dryers, ensure maximum performance whilst achieving exacting hygiene and infection control standards.

Customer Feedback

“I needed a replacement appliance with a limited budget and a quick turnaround. I reached out to JTM Service and was taken back by their professionalism, their communication and how fast they were able to action my request. JTM Service kept me informed from product dispatch up until installation without me having to call or chase for updates. Their team of professionals are highly knowledgeable which makes them my first point of call for any appliance related requests.”
Review by Jay Bali, Facilities Management

“Fantastic provider on behalf of BAM FM North West HD. Excellent communication, performance and delivery!”
Review by Lewis Gordon, Facilities Management

“JTM Service are brilliant – the reporting is great, their engineers are friendly and helpful, and the reporting is sent promptly in a clear and concise format. I would highly recommend JTM Service.” Review by Wayne Goode, Facilities Manager

Case Study

We work with Grosvenor Facilities Management (‘GFM’) at Castle Hill Hospital. We supply and install thermally disinfecting dishwashers, we service and maintain them, and we also support GFM to demonstrate the correct temperatures for thermal disinfection are achieved and maintained. For more on this, please see:


JTM Service
To discuss how JTM Service can support you, please contact us on 0113 2572221 or info@jtmservice.co.uk.

Fast friendly support for laundry systems in the Architecture & Construction sector

Got a question about sales & service for your laundry facility? Drop us a line and get an expert reply. In a hurry? Just call us free on: 0800 652 5692.

Specify the most energy efficient commercial laundry system for your next construction project.

“Management of the dishwashing facilities in a large hospital environment such as Salford Royal and Tameside hospital is a challenge at the best of times. With JTM Service supporting us I am assured of the best service and support when it comes to the supply of new equipment and the repair and maintenance of our existing equipment to support the hospital's needs”


- Patrick Doolan, Technical Services Manager, Engie.