If you manage facilities, you should know of our abilities.

That’s because we have over 35 years’ experience in helping facilities management companies design and implement bespoke laundry rooms at sites such as hospitals, care homes and social housing developments. Whether the task is maximising existing laundry rooms or starting new ones, we optimise their effectiveness and efficiency. This includes by ensuring they contain exactly the right machines and accessories for clients’ needs, whatever specifications, budgets or time constraints apply.  

Our service includes recommending, providing and installing the latest high-performance commercial washing machines, tumble dryers, dishwashers and rotary ironers. Our wide range of appliances, from light to heavy duty, comes from market-leading brands such as Miele, Girbau and Electrolux.

All our washing machines are approved under the Water Regulations Advisory Scheme (WRAS), the easiest and most reliable way of demonstrating they comply with water supply rules. This includes meeting WRAS Category 5 guidelines for care homes and hospitals.

You can opt for a full pre-installation site survey and our service also includes:

  • Ensuring our appliances work with water supplies and other necessary utilities
  • Helping customers avoid costly mistakes, such as over hot water supplies or venting for tumble dryers, including by assisting with first fixes
  • Providing guidance on other applicable regulations, such as those covering ventilation for gas-operated dryers  

We supply specifications for all the equipment we recommend, which is installed only by our fully-qualified engineers, and guarantee fast turnaround of all paperwork.

Our service is reinforced by unrivalled tailored maintenance and repair packages, available whether we provided the equipment or not. These can include annual maintenance and rapid reaction breakdown visits – we have fast access to over 350,000 spare parts and an enviable 94.6 per cent first time fix rate. We also offer bespoke and prompt reporting on issues such as service calls and repair effectiveness, indicating whether we’re continuing to meet agreed key performance indicators, for example.

We therefore ensure benefits vital for facilities managers and their clients, such as:

  • Maximised machine speed, output quality and energy efficiency
  • Minimised downtime and costs, both capital and running  
  • Compliance with all relevant law and regulation      

In addition, we offer comprehensive administrative support. That can include managing registers of assets we provide or service, so you don’t have to remember when maintenance visits are due, for example. We can also supply bespoke and consolidated invoicing, if you need that.   

All this is delivered using our unique partnership approach we call service without compromise.

So, if you want a partner who will enhance your reputation in the eyes of clients, we’re the company you need.  

Fast friendly support for laundry systems in the Architecture & Construction sector

Got a question about sales & service for your laundry facility? Drop us a line and get an expert reply. In a hurry? Just call us free on: 0800 652 5692.

Specify the most energy efficient commercial laundry system for your next construction project.

“Management of the dishwashing facilities in a large hospital environment such as Salford Royal and Tameside hospital is a challenge at the best of times. With JTM Service supporting us I am assured of the best service and support when it comes to the supply of new equipment and the repair and maintenance of our existing equipment to support the hospital's needs” - Patrick Doolan, Technical Services Manager, Engie.

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