Housing Specialists

We work in partnership with Housing Associations, Sheltered Housing and Supported Living Providers, to design and implement effective and efficient bespoke laundry rooms. We ensure, among other benefits, that they are safe and easy to use, including by elderly residents. And with our “Service Without Compromise” commitment, we are proud of our reputation as the partner of choice for the supply, installation, service and repair of commercial laundry equipment and dishwashers.

There are many reasons why leading Housing Associations and Housing Providers choose JTM Service.

Commercial Laundry Equipment and Dishwashers

At JTM Service we offer a wide range of commercial washing machines, tumble dryers, ironers and dishwashers to suit the requirements of each Housing Provider. The benefits of working with JTM Service include:

• Robust Equipment, Minimal Downtime – the laundry equipment and dishwashers manage high volumes of laundry and are used by multiple users. Machines need to be durable and not breakdown. We supply and install a range of equipment, for example the Miele Professional Little Giant range of laundry equipment, which is renowned for its durability and robustness.
• Long-lasting – equipment in Housing laundries needs to last. We work with many Housing Associations and understand their requirements, and have a proven track record of supplying and installing the right equipment which will stand the test of time.
• Efficiency and Energy Savings – the high-quality laundry equipment and dishwashers we supply incorporate the latest technology and processes to improve efficiency and reduce energy costs. For example, the latest range of Heat Pump Dryers can reduce energy costs by 65%, and the latest range of Miele Little Giant washing machines reduce energy consumption by 28%.
• Value For Money – by providing the best robust, long-lasting and efficient equipment, we offer exceptional value by saving money on both initial outlay and ongoing running costs.
• Easy To Use – residents and multiple users demand machines which are safe and easy to use. With leading equipment, like Miele Professional washing machines, tumble dryers and dishwashers, they are designed for ease of use with user friendly controls and simple programmes.
• Optimum Performance – we identify all the key factors such as location, number of residents, available space and services, and budget requirements. We then work with you to supply and install the right machines for your needs to maximise wash performance and throughput.
• Infection Control – we supply and install commercial washing machines and dishwashers which meet the exacting requirements for the Housing sector.
• Laws and Regulatory Compliance – we are specialists in the Housing sector, and we supply and install equipment to ensure compliance with laws and regulations such as the Water Supply (Water Fittings) Regulations 1999 and Health & Safety guidance.
• Space & Access – available space may be an issue with some sites, especially in the laundry. We can help with this, for example we can supply and install stackable laundry equipment with a footprint starting from under 0.5m².
• Flexible Payment Options – we offer the options to either buy the equipment outright or spread the payments through a leasing or rental agreement. Which option you select is your choice.
• New Laundry Design – we work with builders and architects to design laundry rooms to ensure optimum performance and the most effective layout for hygiene and infection control.
• Warranty – we offer flexible warranties which can be extended for up to 5 years. These can include annual servicing and the Annual Gas Safety Inspection on gas powered equipment.

Service & Repairs

We pride ourselves on our service, and choosing JTM Service is the ideal way to reduce breakdowns and costs, and also improve performance, longevity of your equipment and hygiene practices.

• Tailored Maintenance and Repair Packages – we understand each Housing Associations, Sheltered Housing and Supported Living Provider have their own unique requirements. We offer bespoke, flexible packages to meet these individual needs.
• Breakdowns & Repairs – our highly skilled, local engineers have extensive experience working in the Housing sector, and we provide a rapid breakdown visit with an exceptional First Time Fix rate to ensure downtime is minimised (JTM Service Breakdown & Repairs)
• Preventative Maintenance – our preventative maintenance visit includes a condition assessment, check of critical components and a report to confirm the results and recommendations. A regular schedule of planned maintenance is the best practice method to keep your equipment in good working order (JTM Service Preventative Maintenance)
• Administrative Support – we offer comprehensive administrative support, including sending visit reports promptly, and bespoke invoicing to meet specific requirements. We also manage asset registers, which means we can provide a history for each asset and we will automatically record when maintenance visits are due.
• Duct Cleaning – our engineers are trained and carry the necessary equipment to conduct a full inspection and clean your dryer duct to ensure you remain safe and compliant, and improve the performance and energy efficiency of your tumble dryers (JTM Service Duct Cleaning)
• Annual Gas Safety Inspections – these are required by law for your gas-powered laundry equipment. Our Gas Safe registered engineers will help keep you safe and compliant (JTM Service Gas Inspections)
• Descaling – regular descaling of your washing machine and dishwasher will reduce breakdowns, improve performance, save money and improve the longevity of your machine (JTM Service Descaling)

Account Management

We believe that providing an experienced, personal service to our Housing customers is a key part of what sets us apart. Our Account Manager supports across all aspects of the relationship, such as:

• being the dedicated point of contact
• providing advice and guidance on the best equipment
• having an in-depth knowledge of your homes and your requirements
• giving energy and cost saving advice
• helping and advising on laundry design
• providing staff training

Our experienced support team work with our Account Manager and ensures we provide our Service Without Compromise commitment.

What Our Customers Say
Here’s what our customers say about us:

“Great service from JTM Service, they will always go above and beyond to resolve site issues that we may be faced with. Highly recommend.” Review by Clare Parnaby, Karbon Homes.

“We’ve worked with JTM Service for a number of years. A very professional and transparent organisations who make recommendations based upon what’s right for the customer. Couldn’t recommend highly enough based upon a B2B relationship.” Review by Ian Gallagher, Your Homes.

“All my recent dealings with JTM Service have been very good, prompt replies to e mails/queries, all the team act with professionalism and are very knowledgeable and helpful.” Review by Kevin Briggs, Your Homes.

“Great Company, Lovely People, Provide Excellent Assistance and Support, Always Willing to Help :)” Review by Nadia Bi, Yorkshire Housing.

“Excellent organisation to work with, great communication skills, always willing to help, amazing staff members who always go the extra mile to provide assistance and support. Thank you for your excellent service!”  Review by Michael Buckley, Yorkshire Housing.

JTM Service
To discuss how JTM Service can support you please contact us on 0113 2572221 or info@jtmservice.co.uk