Careers At JTM Service

We are leaders in the supply, installation, maintenance and repair of on-premise commercial laundry and warewashing equipment. We pride ourselves in delivering high quality customer service to sectors including the Care sector, the NHS, social housing and the hotel and leisure industry. We have an excellent reputation for training and developing our team, and this supports us to provide Service Without Compromise – the industry leading level of customer service that JTM Service is renowned for.

When you join the JTM Service team you receive a full induction and training programme and you have a real opportunity to make a difference. Below are roles we are currently recruiting for, we are also always keen to speak to great people and if the role you are looking for isn’t advertised below please send your details to and we’d love to have a chat!

Field Service Engineers - Manchester and Newcastle

We are commercial laundry specialists and proud to be the partner of choice for global manufacturers such as Miele, Girbau, Smeg and Electrolux.  We are currently recruiting Field Service Engineers for the Manchester/North West and Newcastle/North East regions of the UK. If you live within one of these area and would like to join our growing team, please get in contact with us.

The Role

With this role you will work closely with all the team including our call planners at Head Office. This field based role will support our customers through pre-planned maintenance and fault finding, diagnosis and repair, to ensure their equipment maximises efficiency, minimises downtime and remains safe and compliant.

This role would suit an experience commercial laundry and warewashing equipment service engineer or a domestic appliance/white goods engineer looking for the next step in their career. Our comprehensive training programme, including the JTM Service Fast Track Training Programme, will be used, tailored to the experience of the individual.

To be successful in this role you will need to have a ‘have a go’ attitude and love to problem solve, have a willingness to learn and a passion for customer service. You will have a full UK driving licence and be mechanically/electrically minded. Commercial laundry and dishwasher equipment service engineering is an advantage, as is being Gas Safe qualified for commercial laundry equipment, but we also have a strong track record of developing domestic appliance engineers and white goods engineers. Attitude and passion for service are the most important attributes!

Roles and Responsibilities

The following are the key responsibilities:

  • Fault find, diagnose and repair all makes and models of commercial laundry equipment and commercial dishwashers
  • Completing pre-planned maintenance work on the equipment
  • Providing fantastic customer service to all clients and positively represent JTM Service
  • Undertake site surveys for replacement and new machines

Why join JTM Service?

With over 35 years experience, we are a company where we care about our customers and each other and we work together as a team. In this role you have the opportunity to make your mark and have a significant positive impact on JTM Service and build a career with us. The role has a range of elements to it meaning the work is varied and it comes with a competitive salary and a comprehensive bespoke training programme.

If you would like to work for JTM Service and think this is the right opportunity for you, we’d love to hear from you!