Social Housing & Housing Associations

There are many reasons why leading social housing providers feel right at home with JTM Service.

Perhaps the most important is our lengthy track record of working with them to design and implement effective and efficient bespoke laundry rooms and launderettes. Where the latter are concerned, we ensure, among other benefits, they’re safe and easy to use, including by elderly residents.

Our service includes recommending, providing and installing the latest high-performance commercial washing machines, tumble dryers, dishwashers and rotary ironers. These devices meet the needs of social housing providers and their tenants exactly by, for example, offering precisely the wash programmes they need. Our wide range of appliances, from light to heavy duty, comes from market-leading brands such as Miele, Girbau and Electrolux.

All our washing machines are approved under the Water Regulations Advisory Scheme, the easiest and most reliable way of demonstrating compliance with water supply rules.   

Our services are reinforced by unrivalled tailored maintenance and repair packages, available whether you obtained your equipment from us or not. These can include annual planned preventative maintenance visits, helping you to demonstrate certified due diligence. They can also embrace rapid reaction breakdown call-outs – we have fast access to over 350,000 spare parts and an enviable 94.6 per cent first time fix rate.

We therefore ensure benefits vital to housing associations and their tenants, including:

  • Maximised machine speed, output quality and energy efficiency
  • Minimised downtime and costs, both capital and running
  • Compliance with all relevant law and regulation, including health and safety rules

In addition, we offer comprehensive administrative support. This can include managing registers of assets we provide or service, so you don’t have to remember when maintenance visits are due, for example. We can also supply bespoke and consolidated invoicing, if you need that.   

All this is delivered using our unique partnership approach we call service without compromise.

So, if you want your reputation to be as safe as houses with your tenants, talk to JTM Service.

Fast friendly support for laundry systems in the Social Housing sector

Got a question about sales & service for your laundry facility? Drop us a line and get an expert reply. In a hurry? Just call us free on: 0800 652 5692.

A much more productive laundry system for your Social Housing project

“JTM is responsive, knowledgeable, and reliable. Repairs are completed timorously – which is important when 50 people rely on the laundry within sheltered or extra care housing.” - Darlington Borough Council, Lifeline Services