We’ve worked with countless housing associations over the last 30+ years, helping them benefit from commercial laundry appliances that are fit for purpose and provide them with the best return on their investment.

One of these clients includes one of the country’s leading housing providers, the Bernicia Group. They’ve been providing quality homes and services to people in the North East for almost 50 years.

As the preferred laundry service provider for Bernicia’s extensive housing portfolio, we’re on hand to help out with their repairs quickly and effectively. This means that Bernicia have peace of mind that any downtime is kept to a minimum and any work that’s required is carried out with zero hassle and fuss.


Thanks to our extensive knowledge and expertise, we enable Bernicia to make sure that if there are any problems or breakdowns, they’re resolved as quickly as possible, with minimal impact on residents.

We pride ourselves on living and working by our values, which include efficiency and supportiveness.

And, as a result, we strive to make sure efficiency is at the heart of our work. Everything we do, whether it’s dealing with quotes, call-outs or technical problems is done efficiently, and our relationship with Bernicia is a prime example of this.

Being the industry leaders that we are, we also aim to help our customers improve their operations by purchasing the right commercial laundry equipment for their needs and maintaining it correctly. And we always strive to go above and beyond, wherever possible too.

It’s this efficiency and trusted support that Bernicia value us for. Here’s what their Cyclical Programme Manager, Amber Welsh, has to say about the service we provide them with:

‘JTM are our principle contractor for responsive repairs for our laundry equipment. They have always responded very quickly and professionally when we’ve had breakdowns and provided replacement machines at our sites.

‘Their engineers and office staff are very knowledgeable and endeavour to provide the best service possible.’

Could you benefit from having our industry-leading commercial laundry equipment specialists on hand to provide you with a responsive repair service? Contact us today on 0800 652 5692 or info@jtmservice.co.uk. In the meantime, to find out about our services and laundry repairs.