At JTM Service, we have over 40 years’ experience and offer a fast, reliable breakdown and repair service. As well as repairs, we work with our customers to prevent breakdowns, improve efficiency and performance, and save you money. We pride ourselves on our reputation of offering the best service in the industry, helping our customers to keep their commercial machines operating effectively and efficiently.
Why Choose JTM Service?
- Breakdown and Repairs – if your commercial washing machine breaks down, as well as disrupting your laundry operations, it can increase your costs of repairs and finding alternative solutions in the interim. By choosing our fast, reliable service, with a First Time Fix rate of over 90%, you are ensuring your machine is back up and running quickly.
- Preventative Maintenance – being proactive and having regular, scheduled service visits can help reduce downtime and disruption, and increase the lifespan of your machines. Our experienced team of engineers offer a thorough service for all makes and models of commercial washing machines, ensuring they are working properly, in the best condition possible, and operating efficiently.
- Service Plans – JTM Service’s range of SmartCare plans combine the preventative maintenance visit and breakdown and repair service into an annual plan to suit your requirements. They are designed to keep your commercial washing machine in top condition, to benefit from JTM Service’s ‘Service Without Compromise’ commitment, and to save you money.
- All Makes and Models – we are Approved Partners with leading brands such as Miele Professional, Electrolux Professional and Girbau. We service and repair all makes and models of commercial washing machine, from manufacturers such as Miele Professional, Electrolux, Girbau, Alliance, Primus, IPSO, Speed Queen, Schulthess and Huebsch.
- The Best Engineers – our friendly, experienced engineers are highly qualified and trained in all aspects of commercial washing machine servicing. This includes manufacturer training and in-house through our JTM Service Training Academy.
- Other Services – as well as servicing and repairing machines, we offer other services such as temperature validation (to assist compliance with thermal disinfection requirements) and descaling. We also supply commercial washing machines and laundry equipment, including installation by our specialist in-house installation team.
What Do Our Customers Say?
“After dealing with countless issues from our former maintenance provider we switched to JTM Service. The difference has been night and day. Their dedication to safety and meticulous maintenance has restored our trust and comfort in our operations. Every interaction, from their prompt responses to the expertise they bring, underscores their commitment to excellence. We couldn’t be more satisfied and highly recommend them!”
★★★★★ Review by Kim, Care Sector
“Great communication from both the office and the engineers. Always there if we encounter any problems!”
★★★★★ Review by Tracey K, Laundry Services
“Professional, friendly company. Great response times and service for commercial washing machine servicing. Great communication.”
★★★★★ Review by Carl M, Housing Association
“The service is excellent and always attend to the homes ASAP. Communication is also great.”
★★★★★ Review By Kush J, Care Home Group
“Excellent response time, excellent Customer Service, after sales services and excellent service from all other staff members.”
★★★★★ Review by Carole W, NHS Trust
“Great service and resolving problems. Reduced trauma compared to the previous supplier, and quicker resolution of problems. Our Account Manager is helpful and responsive.”
★★★★★ Review by Mike R, Care Home Group
Contact Us
To speak to us about a breakdown or other service requirement for your commercial washing machine, please use the form below, or contact us on 0113 2572221 or service@jtmservice.co.uk.
We specialise in supplying, installing, servicing and repairing all commercial laundry equipment and dishwashers, and would be delighted to help.
