Reliable commercial laundry equipment and dishwashers are essential for many businesses. That’s why we developed our SmartCare service plans. We call them SmartCare because we believe they’re the smart way to care for your equipment, combining planned maintenance, gas safety checks (where applicable) and a range of additional benefits to give you the right level of support and greater peace of mind.
Every business is different, which is why we designed SmartCare with three levels of support. The right option depends on factors such as the type of equipment you have, how heavily it’s used and the level of support you’re looking for.
Support That Fits Your Business
A care home with multiple washers and dryers operating every day has different requirements to a café with a single commercial dishwasher. Some customers want the reassurance of comprehensive support and the peace of mind that comes from helping to reduce unexpected repair costs, while others prefer a simpler maintenance plan with valuable discounts on call outs, labour and parts when they’re needed.
That’s why we offer three SmartCare service plans: SmartCare Plus, SmartCare and SmartCare Simple. Each offers a different level of support and customer benefits, allowing you to choose the option that best suits your equipment, budget and operational requirements.
You can view a full comparison of what’s included in each plan on our SmartCare Service Plans page.
Choosing the Right Level of Support
At JTM Service, we don’t believe in recommending the same solution to every customer. Instead, we take the time to understand your equipment, how it’s used and the level of support you’re looking for before recommending the most appropriate SmartCare plan.
Our engineers maintain commercial laundry equipment and dishwashers from all major manufacturers, so whatever equipment you have, we can help you choose the right level of support for your business.
If you’d like to discuss which SmartCare plan is right for your equipment, we’d be delighted to talk you through the options and help you find the level of support that’s right for you.
