In June’s edition of Laundry & Cleaning Today, JTM Service’s MD, Paul Wood, shares practical insights into the realities of maintaining commercial laundry equipment. When machines fail, operations can quickly grind to a halt, which is why planned preventative maintenance, combined with fast support from an experienced service partner, is critical to keeping laundry operations running efficiently and avoiding costly downtime.
Featured in Laundry & Cleaning Today
We are pleased to feature in the June 2026 edition of Laundry & Cleaning Today as part of its special focus on maintenance, servicing and spares. In the article, JTM Service Managing Director Paul Wood shares insights drawn from over 40 years of experience supporting on-premise laundry operations across sectors including healthcare, care homes, hospitality, housing and leisure facilities.
The piece explores some of the most common causes of equipment breakdowns and why preventative maintenance remains one of the most effective ways to reduce disruption, improve reliability and extend equipment lifespan.
Small issues can quickly become major failures
One of the key themes highlighted in the article is that many equipment failures are not sudden. Instead, they often develop gradually through inconsistent performance, extended cycle times, drainage problems or faults that are temporarily worked around rather than properly resolved.
Operational pressures can also contribute to avoidable breakdowns. Overloading machines, delaying repairs or continuing to run equipment under strain may seem manageable in the short term, but can often result in greater downtime and higher repair costs later. As Paul explains in the feature, planned preventative maintenance helps identify these issues early before they develop into full machine stoppages.
Paul commented:
“When commercial laundry equipment stops, entire operations can quickly grind to a halt. Preventative maintenance is not just about avoiding breakdowns, it’s about keeping operations moving.”
Paul Wood, Managing Director, JTM Service
The importance of a ‘right first time’ approach
The article also highlights the importance of accurate diagnosis and experienced engineers when breakdowns do occur. Temporary fixes or incorrect replacement parts can lead to repeat failures, additional callouts and prolonged disruption, particularly for sites that rely on consistent laundry throughput every day.
At JTM Service, our focus is always on resolving issues correctly first time through experienced engineers, quality parts and rapid response support.
Maintenance, safety and sustainability go hand in hand
The feature also explores the wider role maintenance plays beyond keeping equipment operational. In healthcare and care environments, properly maintained machines are essential for infection control and ensuring wash processes consistently achieve the required temperatures and performance standards. Regular servicing of gas-powered equipment is also critical for safe operation and compliance.
Maintenance also plays an important role in sustainability. Well-maintained equipment operates more efficiently, helping reduce energy and water consumption while extending machine lifespan and reducing unnecessary waste.
Supporting on-premise laundries across the UK
As the industry continues to evolve, the importance of skilled maintenance and service support remains unchanged. At JTM Service, we are proud to support customers across the UK with installation, servicing, preventative maintenance and rapid-response breakdown support for commercial laundry equipment. Recognition including Machinery Distributor of the Year at the Laundry and Drycleaning Awards, together with being named one of The Sunday Times Best Places to Work in both 2025 and 2026, reflects the importance we place on both engineering expertise and customer service.
You can read the full feature in the June 2026 edition of Laundry & Cleaning Today – please click here.
