JTM Leeds based commercial laundry rentals and servicing

Why you should never ‘make do’ with your commercial washing machine

When did you purchase your commercial washing machine(s)?

The reason we ask is because the average commercial washing machine has a lifespan of around 14 years – if it’s been regularly maintained and looked after, that is. This means that most businesses don’t have to worry about replacing their washing appliances for well over a decade.


But that’s only if you have a washing machine that’s fit for purpose in the first place. What’s more, with commercial laundry technology evolving at a rapid pace these days, it’s highly probable that if you’ve had your machine for more than ten years, then it may not be as effective as some of the latest equipment.


Like all electrical equipment, washing machines are designed to continuously deliver bigger and better results, be more energy efficient and comply with the latest industry rules and regulations.


This means that while many existing appliances may do the job and do the job well, they may not necessarily be able to do as good a job as some of the latest models that are hitting the market. (Take a look at our equipment catalogue for details of some of the latest machines).


Now we’re not saying that you should rush out this minute and ditch your current equipment for the next model, but it might be worth you looking around to see if you could benefit from a faster wash or larger drum, or more specific wash cycles or higher temperatures.


To get the very best from your commercial washing appliances, you need to invest in them – a) invest time looking after them while you have them and b) time in making sure they fully meet all of your requirements, which may change over time.


Yes, ‘making do’ may be the easiest option, but it’s not necessarily going to provide you with a machine that’s effective and efficient as possible or fully tick all of your boxes either.


For more information or advice on seeing if you could benefit from changing your commercial washing machine(s), contact us on [email protected] or 0800 652 5692.

JTM fast response emergency engineers

Broken machine? We’ve got a 94.6% first-time fix rate!

We’re industry-leading commercial laundry equipment specialists and it’s a status that we’re incredibly proud to have achieved.

Over the last 30 years, we’ve consistently not just met, but exceeded our customers’ expectations and are renowned for our world-class maintenance service.

We’ve dealt with many a breakdown during this time and understand only too well the detrimental impact they can have on day-to-day operations.

It’s why we’ve always strived to minimise downtime and get our customers’ machines up-and-running again as quickly as possible and it’s our 94.6% first-time fix rate that’s enabled us to do this.

As part of our Comfort Care cover service, we’ve worked hard over the years to get our first-time fix rate up to 94.6%. This means that when a problem occurs, our experienced engineers will assess the situation and get to work on sorting it straightaway.

It’s always been our mission to improve the efficiency of our customers’ businesses and make sure they’re getting the very best results from their laundry equipment. In fact, it’s an approach that can help reduce the likelihood of breakdowns occurring in the first place.

Commercial laundry machines are large and complex. However, with spare parts in stock, and 350,000 available on next day delivery, we make sure we don’t cause unnecessary delays to our customers’ repairs simply because we’re waiting on spare parts.

But it’s not just our ability to access the right parts that help us pretty much put things right first time around, it’s our extensive experience and expertise, that makes our 94.6% first-time fix rate possible too.

One of the cornerstones of our business is providing an excellent service that’s delivered by excellent people. Our dedicated team includes engineers, office staff, sales personnel and senior management, who are all signed up to an on-going programme of personal development. This makes sure we’re continuously improving our service and maintaining our 94.6% first-time fix rate – now and for many years to come.

For more details about our service and repair packages or to find out more about our 94.6% first-time fix rate, get in touch with our team of specialists on [email protected] or 0800 652 5692.

Commercial laundry solutions suitable for vets and animal care.

What’s it like to be a JTM customer?

If you’re looking around for a commercial laundry or dishwashing supplier, it can be difficult to know who to choose, especially if you’ve not had to call on the expertise of one before.

Who do you go for? Are they going to provide you with good service? And, more importantly, are they going to provide you with what you need when you need it within your budget?

We’re sure many people think those same things about us, regardless of the fact we’re leaders in our field and have been established for more than 30 years. Bearing that in mind, we’re going to talk you through what the JTM experience involves.


Your aims = our aims

Aside from being the best we can be, our mission is to help you achieve your goals by being your trusted service partner. In turn, we can help improve the efficiency of your business through state-of-the-art appliances and tailored service packages.

The end result: Regardless of the sector in which you operate, we can help you improve your results and minimise downtime. And we don’t settle for anything less.


Caring outlook

We care about our customers and providing them with the right products and services based on their requirements.

That’s why we tailor our solutions so that we can meet our customers’ needs every time. We also carry out comprehensive analysis and reporting of appliance performance to make sure their equipment provides them with the best possible results.


Professional and friendly

Our rapidly-growing list of accreditations and professional partnerships is testament to our professionalism and commitment to working to the highest standard.

We’re a family-run business too, which means you’ll always receive a highly professional service from us. You’ll also find that we’re a friendly team, who you can count on to provide you with impartial advice at all times.


What to find out more about us or perhaps you’d like to discuss your commercial laundry or dishwashing requirements with us? Get in touch with us today.

Commercial laundry solutions suitable for care home groups.

The dos and don’ts of laundry handling and processing for care home staff

Laundry processes play a fundamental role in helping reduce the spread of germs and infection within care homes.

Bacteria can be easily spread when handling and washing laundry, which is why it’s essential that staff fully understand the hygiene risks posed by dealing with dirty laundry and how to minimise them.

Ideally, all care home staff whose job it is to deal with the laundry processes should be trained on:

  • Infection control procedures
  • The best way to reduce cross-contamination
  • How to use appliances correctly.

Take a look at these dos and don’ts, they cover some of the fundamental principles that are involved when handling and washing soiled linen:

Handling Soiled Linen

Do – always take care when handling infected or soiled linen and transporting it from the bedroom to the laundry room.

Don’t – remove bed sheets or blankets or touch any other laundry without wearing disposable aprons and gloves.

Do – place linen on the correct trolley, according to the infection control procedures in place.

Don’t – leave dirty linen lying around in public areas. Take it directly to the laundry room and make sure your trolleys and bags remain sealed.

Do – if your uniform becomes soiled with blood or any other bodily fluids, change it immediately and treat it in the same way as soiled or contaminated linen. Do not take it home to wash as domestic machines cannot guarantee the removal of bacteria and you could cause contamination in your home.


Washing Soiled Linen

Do – use a disinfection cycle to clean your laundry. This means it will be washed at the right temperature to kill any bacteria that may be present.

Don’t – treat all of your laundry in the same way. Some fabrics aren’t suitable for hot disinfection cycles. In these cases, specialist non- biological detergents can be used that have been scientifically proven to destroy the H1N1 flu virus, MRSA and C. difficile spores from 30°C.

Do – wash dirty linen before infected or soiled linen.

Don’t – overload your machine(s) with laundry. This will only prevent items from circulating and being washed properly.

Do – always wash your hands if you happen to come into contact with any soiled linen whilst not wearing gloves. You should also dispose of aprons or gloves in the appropriate soiled waste bin to prevent cross-contamination.

For more details or to discuss your care home’s laundry requirements with us, get in touch with us today.

Commercial laundry solutions suitable for vets and animal care.

How to guarantee long-lasting results from your laundry appliances

Whether you work in a care home, veterinary practice, hospital or hotel, you want to make sure that the laundry appliances you use day in, day out are fit for purpose.

And when you’re shopping around for new commercial washing machines, it’s also important the appliance you choose is going to provide you with optimum cleaning results, wash-after-wash.

With commercial washing machines getting increasingly sophisticated over the years, it’s easy to think that they probably don’t need as much looking after as they once used to.

But they do….

…and unfortunately, not all businesses realise this, which can result in them having to fork out for costly repairs and breakdowns later down the line.

It’s important you look after your washing machines, whether they’re one, three or ten years old (although if they’re ten years old, you might want to consider replacing them with a more efficient and effective model).

One of the best ways to give your commercial washing machines the care and attention they deserve (after all – they do work hard, sometimes non-stop, on a daily basis), is to get them regularly serviced and maintained.

And one of the most cost efficient and straightforward ways to go about this is with a professional maintenance package. An inclusive package will provide you with peace of mind that your appliances are looked after and won’t let you down.

Our Comfort Care package does just that – provides you with comprehensive annual maintenance and breakdown services for your appliances, so that they stay in full working order. What’s more, unlike other packages, it doesn’t come with any upfront costs, only manageable monthly payments that suit your budget.

While it might be tempting to overlook the upkeep of your commercial washing machines, it’s an action that could cost you time and money in the long-run, so surely, it’s worth giving them a little TLC, starting today, right?

To find out more about taking care of your laundry appliances, Comfort Care, or to discuss your commercial washing machine requirements with us, contact us on 0800 652 5692 or complete the short online form.

JTM Leeds based commercial laundry rentals and servicing

The right way to give your commercial washing machines a little TLC

There’s a right way to turning a tap on and there’s a right way to turning it off. There’s a right way to filling your car up with petrol and there’s also a right way to opening and closing a window.

There are plenty of ‘right ways’ to do things in life, including how to take care of your commercial washing machines.

These appliances are the workhorses of the commercial laundry world, providing care home teams with piles-upon-piles of clean laundry multiple times a day. They’re also the overlooked workhorse of the commercial laundry world.

You know that saying about your vehicles? If you look after them, then they’ll look after you? The same principle applies to your commercial washing machines, regardless of how new they might be or how often you use them.

Ideally, you should be having your appliances serviced and maintained on a regular basis to ensure they stay in tip-top condition and continue to provide you with optimum results. (For details about our industry-leading Comfort Care service, visit https://jtmservice.co.uk/comfort-care/).

In the meantime, it wouldn’t hurt to give your appliances a little TLC, here’s the right way to go about it:

Clean the door seal

You can do this by gently pulling back the seal between the door opening and the drum. Once you’ve done this, check for any foreign objects or trapped bits and clear them out.

Then check for any stains or buildup of grime or dirt. You can clean the buildup by using specialist washing machine cleaning wipes or by making a solution, comprising bleach and water (¾ cup of bleach mixed with one-gallon of water).

Sanitise the detergent tray

Trays can easily get clogged up with remnants of powder and liquid. But they can be easily cleaned by taking the tray apart (if applicable) and soaking it in hot water and mild soap for about 20 minutes.

Run a clean cycle

You can clean the inside of your washing machines by selecting the ‘clean cycle.’ When you run it, make sure you add ¼ cup of bleach to the bleach dispenser and run an empty load. This will help ensure dirt and grime doesn’t build up throughout your appliances. Try to get into the habit of doing this every few months.

Book regular maintenance services

The only way to guarantee a really thorough clean that covers every single element of your appliances is to arrange for a regular maintenance service. Having an annual service prevents the likelihood of unwanted breakdowns from occurring that are a) costly and b) can cause disruption to your business.

It can be easy to neglect your washing machines, but they play a fundamental role in helping you maintain health and safety standards and should be given a little TLC by you, and the professionals, every now and then.

Don’t neglect your care home’s workhorses, get in touch with us today to find out how our Comfort Care package can help you take care of them with minimal hassle and fuss at a monthly price to suit your budget.


Why caring for your commercial laundry equipment is more affordable than you think

Where would you be if you didn’t have your commercial washing machine or tumble dryer, or your commercial glasswasher or dishwasher?

Probably pretty stuck, we’d imagine. For many of our customers, whether they work within the care, hospitality, facilities management or animal care sector, their commercial laundry and dishwashing equipment is the backbone of their entire cleaning regime.

And it’s precisely why it’s important to take care of these appliances, as easy as they might be to take for granted, to ensure that they a) continue to work and b) you don’t get caught out by expensive repairs. Because repairs can be costly, particularly if regular maintenance work and annual services haven’t been carried out.

But hold that thought. In fact, scrap that thought.

It is possible for you to make sure your appliances are 100% taken care of and to invest in any necessary new equipment, without having to find the capital upfront.

Let’s tackle the care side of things first. Our Comfort Care package combines the very latest commercial laundry and dishwashing appliances and our comprehensive annual maintenance and breakdown service. And there are no upfront costs for it, just one regular manageable monthly payment.

With no capital outlay whatsoever, the Comfort Care package of equipment and service provides you with everything you need to keep your commercial laundry and dishwashing equipment in full working order. You’ll find out more about it here.

While our range of flexible finance options and tailored leasing plans, make it possible for you to purchase the equipment you need easily, quickly and affordable.

You can spread the cost of your new machine(s) over a three or five-year lease agreement to make budgeting easier. When you reach the end of your rental period, you can decide whether or not you’d like to keep the equipment by making a final payment for it.

Want to find out more? Contact us today for more details about how we can ease the financial burden of investing in new commercial laundry and dishwashing equipment and looking after your existing appliances.


How to ensure your laundry rooms don’t put you in a spin

As standard as they may seem, commercial laundry facilities are an integral cog in the overall workings of many housing association environments.

From care to support settings, such as hostels and retirement housing, the type of environments in which laundry equipment is required is vast.

And with this vast range of environments comes a wide range of requirements, coupled with high demand, for commercial washers to perform time-and-time again.

It’s not uncommon for dozens of different pieces of commercial laundry equipment to be spread over many sites, from multiple different manufacturers, which can be a challenge to keep stock of when you’re responsible for tenants on a large scale.

But here’s the thing, commercial laundry rooms don’t necessarily have to be such a mission to run and take care of, not if you take care of your appliances

If you’re proactive about taking care of your commercial washers and dryers, then you can avoid the hassle that comes with dealing with breakdowns, steer clear of costly repairs and keep your residents happy.

And it doesn’t have to be a major headache to sort either, not if you invest in a comprehensive maintenance and breakdown service that’s designed to make your life easier. Take our Comfort Care package, for instance, it provides you with complete peace of mind that you won’t get caught out by any emergencies. Plus, with our 94.6% first-time fix rate, you can also rest assured that normal service will be resumed for your tenants in no time at all. So, you can now wave goodbye to the stress (and the image!) of your tenants’ dirty laundry steadily mounting up the next time one of your washing machines suddenly stops working!

Our package provides you with everything you need to keep everything running how it should be and without having to worry about any call-out charges or expensive repair bills either. It’s a win-win situation all around.

Commercial laundry solutions suitable for vets and animal care.

Does your laundry machine supplier bring these features?

Whether you work in hospitality or the care sector, social housing or animal care, at some point, you’ll need to invest in brand new laundry equipment or replace your existing appliances.

However, being able to source a supplier who can provide you with equipment that fully meets your requirements, fits your budget and conforms with the latest industry standards and regulations can be a real challenge, particularly if you’ve got to:

  • Find the right equipment fast or;
  • Have limited time to spend on doing your research

The laundry equipment you choose can make all the difference between providing you with high standard cleaning for many years to come and having to contend with substandard results and costly and time-consuming breakdowns and repairs.

Next time you need to invest in a new commercial washing machine, consider the following three points. If your laundry machine supplier does all of these things, then chances are their products and services will help you tick all of the right boxes:


POINT 1: Industry expertise

How good is their industry knowledge? While your supplier may say they’re experienced, does their experience relate to your sector? Do they have practical knowledge of the type of laundry systems that are proven to deliver the best results in your line of work? And more importantly, is the advice they’re giving you impartial rather than geared towards a particular make or model?


POINT 2: Reliability

It’s important you can rely on your laundry machine supplier to provide you with professional, honest advice at all times. It’s also important you can depend on them to make sure your systems are kept in the best possible condition. Most suppliers will provide maintenance support however, it’s the industry-leading suppliers who’ll offer comprehensive servicing with high success rates, as well as analysis and reporting (to help minimise and avoid any sudden issues occurring) and breakdown cover all-year round.


POINT 3: Commitment

Partnering with a laundry machine supplier who’s just as committed to fully meeting your requirements as you are, is pivotal to making sure you invest in the right commercial laundry solution. Ask yourself - do they pride themselves on providing you with the best possible service from start to finish and do they strive to deliver their service without compromise, as standard?


These pointers are by no means a comprehensive list, but are aimed at providing you with an overview of some of the main ways your laundry supplier can save you time and hassle when it comes to investing in laundry equipment, as well as help you ensure it’s fit for purpose.

Got any questions or want to find out more about how we can help you meet your commercial laundry requirements? Contact our customer care team today for more details.


How your commercial laundry supplier can help you maintain quality

It’s widely reported that Britain is in the midst of a housing crisis, with housebuilders struggling to meet the housing targets set by the Government.

As a result, it’s believed the standard of housebuilding is slipping, as housebuilders feel the pressure of having to deliver the 250,000 houses that are required in Britain each year.

According to a recent report carried out by YouGov for housing charity, Shelter, serious issues with new-builds are widespread and range from utility faults to construction. The same report also calls for affordable, yet good quality homes to be built going forward.

Quality control is clearly key within the housing sector and applies just as much to social housing as it does to privately-owned houses and rental properties.

However, just because the standard of housebuilding may be under scrutiny right now, doesn’t mean that the standard of the facilities that go with them, such as the commercial laundry systems, have to be too.

We’ve been working with housing associations for more than 30 years and understand only too well the importance of providing reliable industrial laundry systems that can withstand the pressure of being used day in, day out.

It’s what we specialise in – providing estates managers with nothing but peace of mind when it comes to ensuring their laundry systems won’t let them, or their tenants, down.

Over the years, we’ve helped countless housing associations:

  • Develop laundry rooms – with user-friendly, energy efficient washing machines, tumble dryers and detergent dispensers that factor in the latest health and safety regulations
  • Design their laundry rooms – which includes helping them select the most dependable and easy-to-use machines with the right wash programmes depending on their tenants’ needs
  • Deal with issues quickly and efficiently – thanks to our reliable maintenance service, which boasts a 94.6 per cent first-fix success rate, tenants don’t have to wait around to do their washing

Maintaining quality is a challenge that impacts most, if not all, aspects of social housing provision. However, by partnering with the right commercial laundry supplier, both you and your tenants can benefit from nothing, but guaranteed quality when it comes to your laundry service.

Got any questions or want to find out more about our industry-leading Comfort Care maintenance service? Contact our customer care team today for more details.