Service – It’s In Our Name!

For over 40 years, JTM Service have been providing the highest quality service and Going The Extra Mile for our customers.

From our fast response and high-quality repair service, to our SmartCare range of maintenance packages, we are the ideal choice for all your commercial laundry equipment and dishwasher requirements.

We can help reduce breakdowns, save money, improve performance, extend the longevity of your equipment, and support your hygiene and compliance requirements.

• SmartCare – whether you obtained your equipment from us or not, we can provide our SmartCare service plans. They are flexible, easy to understand, offer great value, and help to save money, keep you compliant and minimise downtime.
• Breakdowns & Repairs – with our highly skilled, experienced, local engineers, we provide a rapid breakdown visit with an exceptional First Time Fix rate to ensure downtime is minimised.
• Annual Gas Safety Inspections – these are required by law for your gas-powered laundry equipment. Our Gas Safe registered engineers will help keep you safe and compliant.
• Preventative Maintenance – our planned preventative maintenance (PPM) visit includes a condition assessment, check of critical components and a report to confirm the results and recommendations. A regular schedule of planned maintenance is the best practice method to keep your equipment in good working order.
• Duct Cleaning – our engineers are trained and carry the necessary equipment to conduct a full inspection and clean of your dryer duct to ensure you remain safe and compliant, and improve the performance and efficiency of your tumble dryers.
• Energy & Cost Savings – with our extensive experience, we can review your laundry layout and practices, providing practical advice and solutions to help you be more efficient and save money.
• Hygiene & Infection Control – we understand the need to meet the highest hygiene and infection control standards. The laundry processes require particular focus, and we can review your processes and recommend key improvements to maximise infection control.
• Temperature Validation – to help you to demonstrate thermal disinfection requirements are being met for your washing machine and dishwasher (for example, to meet HTM01-04 for Care and Healthcare settings).
• Descaling – regular descaling of your washing machine and dishwasher will reduce breakdowns, improve performance, save money and improve the longevity of your machine.