Would You Recommend JTM Service? This is the key question we ask as part of our customer survey, and we have been blown away with the responses we have received recently! Comments included:

“Always available, always helpful, always professional

“Honest business that puts the customer first, always there if I need them

“Great response times and service, great communication”.

Would You Recommend JTM Service?

“Strongly Agree. I would definitely recommend, I appreciate the help and support JTM provide. They are efficient and always willing to assist. Worked alongside JTM Service for many years and really happy with the service they provide.” Nadia B, Housing Association

“Strongly Agree. Great service and resolve problems. Reduced trauma compared to the previous supplier, and quicker resolution of problems. Our Account Manager is helpful and responsive.” Mike R, Care Home Group

“Agree. Always receive good service and if any problems arise, are extremely helpful in improving services. Account Manager is an “always” person – always available, always helpful, always professional. Nothing is too much trouble for her.” Carole W, NHS Trust

“Agree. Overall service is good and if you ask for something, we have trust that it will be actioned. Account Manager is always available.” Glen P, Housing Association

“Strongly Agree. Great communication from both the office and the engineers. Always there if we encounter any problems!!” Tracey K, Laundry Services

“Strongly Agree. A good company to work with.” Nigel W, Trade Account

“Strongly Agree. Professional, friendly company. Great response times and service. Great communication.” Carl M, Housing Association

“Strongly Agree. Honest business that put the customer first. Open communication, willingness to work together to find solutions, always there if I need them.” Nicola W, Manufacturer

Understanding whether our customers would recommend us, what they think we do well, and how we could do even better, is vitally important to us. We pride ourselves on our levels of service, prioritising communication, speed, honesty and friendliness, and we strive to continually improve. The fact that customers have taken the time out to share their thoughts with us is fantastic and hugely appreciated!