Care Specialists

JTM Service was established in 1983, and our service reflects how well we understand the challenges and requirements for Care and Nursing Homes. We help design and implement bespoke laundry rooms, we supply and install new laundry equipment and dishwashers, and we service and maintain the equipment. With our “Service Without Compromise” commitment, we are the go-to company for the Care sector for the supply, installation, service and maintenance of commercial laundry equipment and dishwashers.

Commercial Laundry Equipment and Dishwashers

At JTM Service we offer a wide range of commercial washing machines, tumble dryers, ironers and dishwashers to suit the requirements of each Care Home. We supply all major makes and models, including Miele, Girbau, Primus, Smeg, Alliance, Speedqueen and Electrolux. The benefits of working with JTM Service include:

• Optimum Performance – we identify all the key factors such as number of beds, available space and services, and budget requirements. We then work with you to supply and install the right machines to maximise wash performance and throughput
• Efficiency and Energy Savings – the high quality laundry equipment and dishwashers incorporate the latest technology and processes to improve efficiency and reduce energy costs. For example, the latest Heat Pump Dryers can reduce energy costs by 65%
• Infection Control – we supply and install commercial washing machines and dishwashers which meet the exacting requirements for Care settings. For example, Miele’s thermally disinfecting dishwashers are the best in class. (We can also provide temperature validation services to provide certification that required temperatures for disinfection are achieved)
• Laws, Regulations & Standards – we are specialists in the Care sector and we supply and install equipment to ensure compliance with laws and regulations such as the Water Supply (Water Fittings) Regulations 1999 and the Department of Health’s HTM 01-04 standards. We are Gas Safe registered, and our engineers are Gas Safe registered for commercial laundry equipment
• Space & Access – available space may be an issue, especially in the laundry. We can help with this, for example we can supply and install stackable laundry equipment with a footprint starting from under 0.5m²
• Flexible Payment Options – we offer the options to either buy the equipment outright, or spread the payments through a leasing or rental agreement
• New Laundry Design – we work with builders and architects to design laundry rooms to ensure optimum performance and the most effective layout for hygiene and infection control
• Warranty – we offer flexible warranties of up to 5 years, which can also include annual servicing and the Annual Gas Safety Inspection on gas powered equipment

Service & Repairs

From our SmartCare range of maintenance packages, to our fast response and high quality repair service, choosing JTM Service is the ideal way to reduce breakdowns and costs, and improve performance, longevity of your equipment and hygiene practices.

• SmartCare – whether you obtained your equipment from us or not, we can provide our SmartCare service plans. They are flexible, easy to understand, offer great value, and help to save money, keep you compliant and minimise downtime (SmartCare Plans)
• Breakdowns & Repairs – with our highly skilled, local engineers, with extensive experience working in the Care sector, we provide a rapid breakdown visit with an exceptional First Time Fix rate to ensure downtime is minimised (JTM Service Breakdown & Repairs)
• Annual Gas Safety Inspections – these are required by law for your gas powered laundry equipment. Our Gas Safe registered engineers will help keep you safe and compliant (JTM Service Gas Inspections)
• Preventative Maintenance – our preventative maintenance visit includes a condition assessment, check of critical components and a report to confirm the results and recommendations. A regular schedule of planned maintenance is the best practice method to keep your equipment in good working order (JTM Service Preventative Maintenance)
• Duct Cleaning – our engineers are trained and carry the necessary equipment to conduct a full inspection and clean of your dryer duct to ensure you remain safe and compliant, and improve the performance and efficiency of your tumble dryers (JTM Service Duct Cleaning)
• Temperature Validation – to enable you to demonstrate compliance with thermal disinfection requirements in HTM01-04 for your washing machine and dishwasher (JTM Service Temperature Validation)
• Descaling – regular descaling of your washing machine and dishwasher will reduce breakdowns, improve performance, save money and improve the longevity of your machine (JTM Service Descaling)

Case Studies

• The Cedars is a private care home providing accommodation and care for up to 44 people. JTM Service have worked with The Cedars since 1993 supplying washing machines, tumble dryer sand dishwashers and being responsible for the maintenance and repair of the equipment (The Cedars Case Study)
• The Grange Nursing Home had equipment that was ageing and increasingly unreliable, and their existing laundry provider wasn’t providing the service they required. The wanted a better solution and a better service, and turned to JTM Service to support them (The Grange Nursing Home Case Study)

JTM Service

To discuss how JTM Service can support you please contact us on 0113 2572221 or info@jtmservice.co.uk