Service Really Is In Our Name!

Here are some of the ways our team can help:

• SmartCare – whether you purchased your equipment from us or not, our SmartCare service plans provide different levels of support to suit your business and equipment. All plans include planned maintenance and gas safety checks where applicable, with a range of additional support and customer benefits.
• Breakdowns & Repairs – our highly skilled and experienced engineers provide a fast response to breakdowns, repairing all makes and models of commercial laundry equipment and dishwashers, with a strong First Time Fix rate to minimise disruption to your business.
• Preventative Maintenance – our planned preventative maintenance (PPM) visits include a condition assessment, checks of critical components and a report confirming the results and any recommendations. Regular planned maintenance can help identify potential problems before they result in breakdowns and keep your equipment in good working order.
• Annual Gas Safety Inspections – our Gas Safe registered engineers carry out annual gas safety inspections on commercial gas-powered laundry equipment, helping you meet your safety and compliance responsibilities.
• Duct Cleaning – our engineers have the training and equipment to inspect and clean tumble dryer ductwork, helping maintain safety while improving the performance and efficiency of your dryers.
• Operator Training – ensuring your team knows how to use equipment correctly can help improve results, reduce unnecessary call-outs and extend equipment life. We can provide practical operator training and advice to help your team get the best from your machines.
• Energy & Cost Savings – drawing on our extensive experience, we can review your laundry equipment, processes and working practices and provide practical advice to help improve efficiency and reduce operating costs.
• Hygiene & Infection Control – effective laundry and dishwashing processes can play an important role in maintaining high standards of hygiene and infection control. We can review your processes and recommend practical improvements where appropriate.
• Temperature Validation – we can provide temperature validation to help demonstrate that thermal disinfection requirements are being achieved by your commercial washing machines and dishwashers, including HTM 01-04 thermal disinfection requirements in care and healthcare environments.
• Equipment Advice & Replacement – we believe in repairing equipment wherever it makes commercial sense, but when a machine reaches the end of its useful life, we can provide impartial advice on the most appropriate replacement. Working with leading manufacturers, we can help you choose equipment based on your requirements, usage, running costs and available space.