In a recent Care Home Magazine article, Gemma Christie, Business Account Manager at Miele Professional, highlighted the importance of robust infection prevention in care homes. Here are our five key takeaways from the article.
- Laundry Is a Critical Infection Control Point
When thinking about infection prevention, the laundry room is not always the first area that comes to mind. However, bedding, towels and clothing can all contribute to cross-contamination if processes are not properly managed, making laundry a vital part of any infection prevention strategy.
- Process Matters as Much as Equipment
Effective infection control starts long before a wash cycle begins. Safe handling of contaminated items, correct use of PPE, and clear separation between clean and soiled laundry all play a key role in reducing risk. Even the best equipment relies on good day-to-day procedures.
- Machines Must Meet Compliance Requirements
Professional laundry equipment in care environments must consistently reach and maintain thermal disinfection temperatures to effectively kil harmful bacteria and viruses. They must also comply with Fluid Category 5 water regulations.
- Staff Training Is Essential
Clear procedures only work when they are properly understood and consistently followed. Regular training, visible reminders and clear communication help ensure best practice becomes part of everyday routines, protecting residents, staff and visitors alike.
- A Documented Infection Control Plan is Important
Strong infection prevention depends on dependable systems, clear processes and the right operational support. Every care home should have documented procedures in place to ensure standards are followed consistently.

At JTM Service, as a Miele Professional Partner, we work with care homes to deliver reliable, compliant laundry solutions that support safer day-to-day operations. We have also created a Good Laundry Practice Guide Poster with practical tips and advice for care environments. Download your free copy here.
If you would like to read Gemma Christie’s full article, you can view it here.


