Most hotels don’t actively choose outsourced laundry, they inherit it

It’s familiar, it feels simple, and on the surface it looks predictable. But as occupancy fluctuates, guest expectations rise, and sustainability targets become more demanding, that model is starting to show its cracks.

In-house laundry isn’t just about washing linen on-site. It’s about control, over costs, turnaround times, quality, and the consistency your guests expect. For hotels with steady volume, the numbers are shifting quietly but significantly in favour of bringing laundry back in-house.

Space, staffing, and investment all need to be considered, but for many hotels, those barriers are no longer as limiting as they once were. What has changed is the cost of doing nothing.

If you’re weighing up the options, or simply want a clearer picture of what’s involved, our free guide breaks it down in practical terms.

Download it here – https://jtmservice.co.uk/wp-content/uploads/2025/03/on-premise-laundry.pdf