What is your role?

My role at JTM Service Ltd is a Field Service Engineer.

What are the key aspects of your role?

The key aspect of my role is to deliver quality and a high standard of customer service for our clients.

When did you start at JTM Service?

I started at JTM Service on 23 June 2004. When I started to work for JTM Service there were only 4 members of staff!

How has JTM Service changed in that time?

JTM Service has grown since I started. It has grown in size (turnover and number of employees) and also developed in our attention to detail in delivering a high standard of customer service.

What do you most enjoy about your job and JTM Service?

The things I enjoy most about my role at JTM Service is having a good team of work colleagues to work with and how we deliver a high quality of service.

What did you do before JTM Service?

Before I started to work for JTM Service, I was a service engineer for a Nurse/Warden call company carrying out repairs.

What do you enjoy doing outside of work?

Outside of my work life I enjoy spending quality time with my family and friends, enjoying life and having a laugh.

Where is the best place you have been on holiday?

One of the best holidays I’ve been on was when I first met my Carol, who is now my wife. We went on a holiday to Fuerteventura and we had a fantastic time.

Is there anywhere you would love to go on holiday and why?

When I was younger, I always fancied Hawaii or Barbados.

Which football team do you support?

I support Barnsley. My older sister, Marian, went out with a coal miner from Barnsley and used to take me to football games when I was younger, and I have supported them ever since.