About JTM Service
At JTM Service we believe our Values of Heart, Drive and Integrity are integral to everything we do and help set us apart. We are passionate about delivering exceptional service and, above all, we care. We work with customers across many sectors to supply and maintain their commercial laundry and warewashing equipment, such as Care, NHS & Hospitals, Housing, Hospitality, Animal Care, Sports & Leisure, Construction, Education and Facilities Management.
We are an independent company and have been serving our customers for 40 years. Our ethos of providing the highest quality service and Going The Extra Mile for our customers was in place when we were established in 1983 and it remains fundamental to who we are today.
Why Choose JTM Service?
There are many reasons why our customers choose JTM Service, including:
- Fast Response – we respond and attend site quickly, we fix the problem, we provide certification and job sheets straight away
- The Best Engineers – as well as being industry leading for experience, qualifications and training, we go the extra mile for our customers
- Equipment – a wide range of market-leading commercial laundry and warewashing appliances, installed quickly, correctly and compliantly by our specialist in-house installation team
- Value For Money – we offer fair pricing with no hidden charges and with unbeatable service
- SmartCare Service Plans – our range of flexible SmartCare support plans help save money and minimise downtime
- Quality – we are Gas Safe registered and are certified for ISO 9001 (Quality), ISO 14001 (Environmental Management) and ISO 45001 (Health & Safety), as well as being SafeContractor approved
- Communication – we work in partnership with our customers and communicate quickly, clearly and effectively in a friendly and helpful way
- Compliance – we work with our customers to keep them safe and compliant including accurate records and reports, certification, gas safe checks, and ongoing advice
Paul Wood
Managing Director
Paul is our Managing Director and joined the team in 2020, bringing with him extensive leadership experience across different businesses and sectors. Paul is passionate about delivering outstanding customer service and ensuring we live and breathe our Values of Heart, Drive & Integrity.
Fun fact – Paul had trials as a goalkeeper for Halifax Town Football Club when they were in the old 4th Division. He did not get asked back and he is now goalkeeper for his local 6-a-side team!
Leanne Davies
Finance & Administration Director
Leanne joined JTM Service in 2004 Leanne, initially as office junior, and has since taken on a number of roles within JTM Service, being instrumental in our growth and development. Leanne became Finance & Administration Director in 2022 and is responsible for the Finance, HR, Customer Service & Operational Support teams at JTM Service.
Fun fact – Leanne is an identical twin. There is only one Leanne though!
Matthew Hutton
Operations Manager
Matt has been with JTM Service since January 2007 when he joined as an Apprentice. Matt is our Operations Manager, having previously worked as an Install Engineer and then Installation Manager. Matt is a Gas Certified engineer and, as well as managing the Service and Installation teams, he works closely alongside our Sales team to deliver outstanding solutions for our customers.
Fun fact – Matt was selected to join the Royal Air Force but joined JTM Service instead. Matt says he did not choose the laundry life; the laundry life chose him!
John Middleton
Chairman
John started JTM Service in 1983 selling domestic appliances before he made the switch to commercial appliances. He was a member of DASA, the leading body for domestic white goods and has worked as an advisor for the Government on industry training standards
Fun fact – John was a professional cyclist, racing all over the world, before he started JTM Service!
Testimonial
“We have been customers of JTM for over 25 years and we always receive an excellent service – both in relation to our laundry and kitchen equipment.”
John Allott, The Cedars Care Home
“Fantastic company to work with, great people who give outstanding support.”
George Dixon, GMA Healthcare
