What is your role?
My role at JTM Service Ltd is a Field Service Engineer.
What are the key aspects of your role?
The key aspect of my role is to deliver quality and a high standard of customer service for our clients.
When did you start at JTM Service?
I started at JTM Service on 23 June 2004. When I started to work for JTM Service there were only 4 members of staff!


How has JTM Service changed in that time?
JTM Service has grown since I started. It has grown in size (turnover and number of employees) and also developed in our attention to detail in delivering a high standard of customer service.
What do you most enjoy about your job and JTM Service?
The things I enjoy most about my role at JTM Service is having a good team of work colleagues to work with and how we deliver a high quality of service.
What did you do before JTM Service?
Before I started to work for JTM Service, I was a service engineer for a Nurse/Warden call company carrying out repairs.
What do you enjoy doing outside of work?
Outside of my work life I enjoy spending quality time with my family and friends, enjoying life and having a laugh.
Where is the best place you have been on holiday?
One of the best holidays I’ve been on was when I first met my Carol, who is now my wife. We went on a holiday to Fuerteventura and we had a fantastic time.
Is there anywhere you would love to go on holiday and why?
When I was younger, I always fancied Hawaii or Barbados.
Which football team do you support?
I support Barnsley. My older sister, Marian, went out with a coal miner from Barnsley and used to take me to football games when I was younger, and I have supported them ever since.
