Careers At JTM Service

JTM Service Ltd is a leader in the supply, installation, maintenance and repair of on-premise commercial laundry and ware-washing equipment. We have over 40 years’ experience delivering high quality customer service to sectors including the Care sector, the NHS, social housing and the hotel and leisure industry throughout the North of England and the Midlands. We have an excellent reputation for training and developing our own engineers, being a great place to work, and for our industry leading level of customer service. This is all underpinned by our Values of Heart, Drive & Integrity.

• Heart: We care about what we do and support each other. We empathise with our customers and celebrate our achievements together.
• Drive: We find a way to solve problems and are committed to continuous improvement. We set goals and encourage feedback to help each other grow.
• Integrity: We communicate openly and honestly, own our mistakes, and always do what is best for our customers. We deliver quality in all that we do.

When you join JTM Service you will receive a comprehensive training programme together with a great rewards and benefits package, and you have the opportunity to make your mark and build a career with us.  And you will be joining a company who is proud to be recognised as one of The Sunday Times Best Places To Work! Below are roles we are currently recruiting for, we are also always keen to speak to great people and if the role you are looking for isn’t advertised below please send your details to info@jtmservice.co.uk and we’d love to have a chat!

The Role

This role would suit an engineer with experience of installing equipment and appliances in a mechanical and electrical environment. Experience in the commercial laundry and warewashing industry is an advantage but is not essential – we provide comprehensive training and development which we tailor to the experience of the individual.

To be successful in this role you will need a “have a go” attitude and have a desire to “find a way” to solve problems. You will be flexible, have a willingness to learn and a passion for customer service.  You will have a full UK driving licence and act in line with our Company Values – Heart, Drive and Integrity. Attitude and Passion for service are the most important attributes.

Role and Responsibilities

The following are the key responsibilities:

• Install and commission new commercial laundry equipment and dishwashers – on your own and as part of the install team
• Complete additional site service work and modifications as required
• Providing training to staff on site following the installation
• Working closely with the Installation Co-ordinator, Installation team and the Business Development Managers to co-ordinate and plan installations
• Undertake site surveys for replacement machines
• Responsible for your van, ensuring it is fully stocked and is maintained in clean condition at all times
• Completing workshop duties including testing and refurbishing equipment and scrapping machines and materials.
• Providing fantastic customer service to all clients and positively represent JTM Service

Why join JTM Service?

With over 40 years’ experience, we are a company where we care about each other and work together as a team. In this role you have the opportunity to make your mark and have a significant positive impact on JTM Service and build a career with us.  The role has a range of elements to it meaning the work is varied and it comes with a competitive salary and a comprehensive training programme.

If you would like to work for JTM Service and think this is the right opportunity for you, please contact our Operations Director, Matt Hutton, at m.hutton@jtmservice.co.uk or 0113 2572221

We are commercial laundry and dishwasher equipment specialists and proud to be the partner of choice for global manufacturers such as Miele, Girbau, Smeg, Alliance, Sppedqueen and Electrolux.  We cover the North of England and the Midlands, if you would like to join our growing Field Service Engineer team, please get in contact with us.

The Role

With this role you will work closely with all the team including our call planners at Head Office. This field based role will support our customers through pre-planned maintenance and fault finding, diagnosis and repair, to ensure their equipment maximises efficiency, minimises downtime and remains safe and compliant.

Previous experience as a commercial laundry equipment or commercial dishwasher engineer is an advantage, as is being Gas Safe qualified. However, we are proud of our successful track record of training and developing our own engineers, and full training is provided with our comprehensive JTM Service Academy Training Programme. The role would also therefore suit a domestic appliance/white goods engineer; someone with an armed forces background; or someone with an electrical, mechanical or plumbing background, looking for the next step in their career at a company who care about each other.

Success in this role depends on the type of person you are. You will have a ‘have a go’ attitude and love to problem solve, have a willingness to learn and a passion for customer service. You will have a full UK driving licence and be mechanically/electrically minded. Attitude and passion for service are the most important attributes!

Roles and Responsibilities

The following are the key responsibilities:

• Fault find, diagnose and repair all makes and models of commercial laundry equipment and commercial dishwashers
• Completing pre-planned maintenance work on the equipment
• Providing fantastic customer service to all clients and positively represent JTM Service
• Undertake site surveys for replacement and new machines

Why Join JTM Service?

You’ll be joining a highly successful company with 40 years’ experience. We are a company where we care about our customers and each other and we work together as a team. In this role you have the opportunity to make your mark and have a significant positive impact on JTM Service and build a career with us.  We provide a competitive salary and a comprehensive bespoke training programme, together with a flexible rewards package including generous annual leave allowance, tool allowance, employee assistance program, commission, quarterly spin the wheel rewards, employee referral scheme, company van and fuel card, laptop and mobile phone.

If you would like to work for JTM Service and think this is the right opportunity for you, we’d love to hear from you at info@jtmservice.co.uk