15 Reasons to Choose JTM Service
We work with customers of all sizes and across a wide range of sectors such as Care Homes, Housing Associations and Councils, NHS, Animal Care and Hospitality, and we are proud to be the go-to commercial laundry and dishwasher company for Service Without Compromise.
Here are 15 reasons why customers choose JTM Service:
1. Fast response – we respond and attend site quickly, we fix the problem, we provide certification and job sheets straight away.
2. Value for money – we offer fair pricing with no hidden charges and with unbeatable service.
3. Communication – we communicate quickly, clearly and effectively, and we do it in a friendly and helpful way.
4. The Best Engineers – as well as being industry leading for experience, qualifications and training, go the extra mile for our customers.
5. People and Account Management – we give a personal service and with an experienced, longstanding team at JTM Service, our customers know who to deal with.
6. Compliance – we work with our customers to keep them safe and compliant including accurate records and reports, certification, gas safe checks, and ongoing advice.
7. PDA technology – we record every visit accurately and clearly on our PDAs which synchronise real-time, and job sheets and documentation are sent straight away.
8. Satellite Tracking – our vans are satellite tracked which means we are able to direct the nearest engineer in the event of any emergency requirements.
9. Records and Asset Registers – we build and maintain accurate records for all equipment on site to enable us to advise on strategic replacement strategies.
10. Energy Efficiency and Environment – we supply and install the highest quality, energy efficient equipment and we work with our customers to support continuous improvement.
11. Supply and Installation – our specialist, experienced installation team ensure your laundry and warewashing equipment is installed quickly, correctly and compliantly.
12. Health & Safety – we complete a H&S Risk Assessment before each job, and we conduct H&S compliance checks to enable management to record their duty of care responsibilities.
13. Uniformed Smart Engineers – our engineers are uniformed and carry ID cards.
14. British Standards – we are proud of our British Standards Qualifications in Service Quality (ISO 9001), Environmental Management (ISO 14001) and Health & Safety (ISO 45001).
15. Support and Administration – with our knowledgeable, experienced and friendly team and the latest systems and processes in place, we offer unbeatable support.