JTM is guided by a list of core values which defines the way in which we work with our customers, partners, staff and suppliers. These are:
- Honesty – We will always give impartial expert advice to ensure our recommended solutions match your requirements.
- Reliability – We will not make promises we can’t keep and will always deliver on the promises we do make.
- Professionalism – We will always be professional in the way that we conduct ourselves and our work across all areas of the business. From the moment you visit our website or pick up the phone, right though to our quoting procedures, carrying out work on site and our after sales customer care.
- Efficiency – We strive to make your jobs as easy as possible and efficiency is at the heart of this. We deal with quotes, call-outs, technical problems and customer service in a fast and efficient manner to save you time.
- Supportiveness – We aim to fully support you in your quest to better your operations through the purchase and maintenance of commercial laundry and warewashing equipment. We strive to provide additional help where ever it is required to far exceed our customers’ expectations.
In summary, we deliver service without compromise.