Case Studies

Wynyard Hall Hotel and Spa

We helped Wynyard Hall Hotel and Spa, Tees Valley, to expand their on-premises laundry operation to cope with increasing demand. Having recently installed a Grand Marquee on the grounds, their existing machines were struggling to keep up with the extra … Read more> More

Airedale Hospital

Hospitals create an incredible amount of laundry each day and vigorous cleaning systems must be established in order to prevent cross-contamination. Airedale Hospital got in touch with JTM to create a laundry system specifically for their mop heads. Understandably, the … Read more> More

Each Step Care Home, Blackburn

JTM were contracted by Yorkshire construction company LNT Group to install an on-premises laundry at a brand new care home being built in Blackburn. The care home is part of the CIC Group and is called Each Step. The home is to … Read more> More

Allingham House Care Home

Allingham House is a care home in Altrincham. The site has 86 bedrooms and, prior to enlisting the help of JTM, the staff were taking the laundry to a partner home for cleaning.   This was a lengthy and inefficient … Read more> More

315 Bar and Restaurant

315 Bar and Restaurant is a bar, restaurant and luxury hotel facility just outside Huddersfield.   They recently completed an extension to the current site, adding a new spa facility. The spa would increase the level of laundry output and … Read more> More

City of York Council

‘JTM Service have always been polite when I have needed to purchase new machines, attending site surveys where they offer available options, advise what is best for the site and answer any questions I may have. They are efficient in … Read more> More

Isos Housing

‘JTM has been, and continue to be a fantastic partner and give complete peace of mind that any laundry related issue will be addressed quickly and efficiently. JTM not only service the contract to an exceptional standard, but have also helped … Read more> More

Bernicia Group

“JTM Service are our principle contractor for responsive repairs to our laundry equipment. They have always responded very quickly and professionally to breakdowns and providing replacement machines at our sites. Their engineers and office staff are very knowledgeable on the … Read more> More

Baker Tilly

“We have been dealing with JTM for 15 years and with their constantly high levels of service – we have never had cause to look elsewhere! JTM are always on the other end of the phone to offer help when … Read more> More

Yorkshire Housing

“Yorkshire Housing has been using JTM as a laundry equipment supplier for many years. Their customer service has remained consistently excellent and any issue we have had has been rapidly responded to.  I wouldn’t hesitate to recommend JTM to others.” … Read more> More

Roche Healthcare Ltd

“JTM has provided us with some commercial warewashing equipment and servicing for the last 5 years. We always receive a speedy service on any breakdowns, which enables us to swiftly resume a normal service to our clients. Ever efficient and … Read more> More

Maria Mallaband Care Group Limited

“JTM were recommended by an associate one year ago and we have used them for all of our commercial washing and warewashing equipment and servicing ever since. Delivering a great service with honesty and integrity, JTM are consistently dependable and … Read more> More

Hull City Council

“We have been using JTM for the last 5 years for commercial washing machines, dishwashers and required parts.  Having an extensive knowledge of the business environment and its constraints means that JTM can add real value to our service, and … Read more> More

Bradford District Care Trust

“JTM have been our contractor for the service and repair of our equipment for several years. Always easy to deal with, they are consistently helpful and offer excellent levels of customer service. JTM have both friendly and professional, as such … Read more> More

Newcastle City Council

“For a number of years now JTM Service Ltd have been both supplier and maintenance specialist for laundry and dishwashing equipment to Newcastle City Council. Their staff are very courteous both verbally by telephone and in person whilst on site. … Read more> More

Darlington Borough Council

“Throughout the time we have used JTM Service, we have found them responsive, knowledgeable, and reliable. With any repairs completed quickly – which is important when 50 people rely upon the laundry within sheltered or extra care housing. When sourcing and … Read more> More

Cheviot Homes

“JTM service are our principle contractor for responsive repairs to our laundry equipment. They have always responded very quickly and professionally to breakdowns and providing replacement machines at our sites.  Their engineers and office staff are very knowledgeable on the equipment and always … Read more> More

Welburn Care, Garden House

“I would like to express our thanks to Matthew and Paul for the professional way they handled the installation of our fabulous new washing machine. They were polite and well mannered and took the time to explain fully the workings … Read more> More

Leeds United

“With 250-300 washes per week at Leeds United, we rely on JTM Service to supply the best laundry equipment and chemicals to ensure consistent results with every wash. JTM Service is a dedicated, brilliant and friendly company.” Claire Sheard, Laundry … Read more> More

The Retreat, York

“The new laundry system installed by JTM together with our on-going working relationship has greatly improved our processing speed, quality and cost efficiency” Martin Ferguson, Facilities Manager More

Carlton Kennels

“I am absolutely delighted with the washing machine, the wash performance is excellent, considering the type of animal bedding we are washing on a regular basis. However, it has been speed and level of service that has really been excellent. I couldn’t fault the response … Read more> More

Balanced Being

“We have worked with JTM Service Ltd for 8 years now and I have been really delighted with the reliability and great wash results that the Miele machines have given. In addition the advice and support from JTM on wash … Read more> More