For social landlords and housing associations, regular laundry breakdowns mean unhappy residents and mounting repair costs.
That’s why when we partner with social housing providers, we provide two important services:
- We build resilient laundry systems from the leading professional manufacturers that are safe, easy to use and extremely reliable
- We provide year round repair cover and help you to create an asset catalogue and replacement programme to ensure you are completely prepared for any breakdowns
Our Comfort Care package means that the maintenance of your laundry equipment is no longer a problem for you or your tenants – our engineers deal with any repairs within 8 hours of being reported, with no charge for call-out, parts or labour.
All of your laundry equipment is maintained to the highest standard for your tenants, and you are protected against any unexpected charges due to a breakdown.
We’ve been working with large housing group Isos for three years now after they first contacted us in response to constant breakdowns and complaints from residents. Isos have been delighted with the efficiency of our processes and the performance of their new laundry systems.
Read the full Isos Housing case study here.
Dan Gibson, Procurement Manager at Isos Housing, says ‘JTM have been, and continue to be a fantastic partner and give complete piece of mind that any laundry related issue will be addressed quickly and efficiently. JTM not only service the contract to an exceptional standard but have also helped us build an asset register of all our equipment so that we can plan our replacement programme.’
Want to make problematic breakdowns a thing of the past? Talk to JTM about supplying and maintaining a professional laundry system for your organisation.