During the winter months, keeping you patients or residents warm, clean and comfortable is paramount to their safety. And a faulty laundry system or an unexpected breakdown can put this at risk.
At JTM, our Comfort Care package provides our customers with comprehensive cover all year round. Our service provides complete peace of mind and helps you get back to caring for your patients as soon as possible.
Here are the 3 key ways we help to limit the disruption caused by an unexpected laundry breakdown:
- Call-out response within 8 working hours
Within 8 working hours of your call, our engineers will be with you to diagnose and fix the problem, giving you clear timelines for resolution and minimising the disruption caused to your operation.
- First time fix rate of 94.6%
Our engineers will get to work straight away and with access to plenty of spare parts, they will be able to solve the problem there and then 9 out of 10 times.
- Parts and labour covered
As well as the impact of downtime, an unexpected breakdown can be costly. However, Comfort Care covers all parts and labour, meaning there are no nasty repair bills to contend with.
Access to fast, effective laundry repairs enables you to keep your operation running as smoothly as possible, as well as safe-guarding the wellbeing of your patients and residents throughout the colder months.
Are you protected against an unexpected breakdown? Ask our team about our Comfort Care package by calling 0800 652 5692 or via our enquiry form.