Dealing with callouts all year round, we witness first-hand how a laundry system breakdown and commercial laundry repairs can hold up your entire business. And in the care or hospitality industry, this can be disastrous for the comfort and well-being of your residents.
We take breakdowns just as seriously as you do, and make it our aim to get your machines up and running again as quickly as possible so you can get back to caring for your customers.
As a part of our 24/7 Comfort Care cover service, we’ve worked hard to get our first time fix rate up to 94.6%. Our experienced engineers will come and assess the situation, and get to work straight away.
It’s our mission to improve the efficiency of your business, so part of our service is to make sure you’re getting the very best for your laundry equipment, and explain to you where issues may be occurring.
Commercial laundry and ware-washing machines are large and complex. However with spare parts in stock, and 350,000 available from next day delivery, we make sure we don’t have to cause unnecessary delays to your repair by waiting for new parts.
With the well-being of you and your customers in mind, we are always improving our service in order to benefit the efficiency your business. And we are proud to be able to solve the problem within a few hours of your call in at least 9 out 10 cases.
Want peace of mind that you are covered for a same-day solution 365 days of the year? You can benefit from JTM’s first time fix rate in under 8 hours of noticing a problem with our Comfort Care package. Get in touch to find out how we can help.